SHIPPING
$10 flat rate EXPRESS POST shipping Australia Wide & FREE standard shipping for orders over $100. Standard shipping times to your area will apply. Tracking details for your goods will be emailed once dispatched. All efforts will be made to ensure that your goods are dispatched within 1 business day (excludes public holidays and weekends)
Fish N Chicks use a number of carriers to get your goods to you, with the main carriers used being Sendle, Australia Post, & Fastway Couriers. We always try to use the carrier that offers the quickest, most reliable service for the goods being carried, and the area being delivered to. If you would like to request us to use a specific carrier, please contact us when ordering.
Our couriers deliver all over Australia however some more remote area's are covered using Australia Post or Australia Post Contractors. These area's are known as 'On-Forwarding Areas'. If you are in an 'On-Forwarding Area', your parcel will go to the nearest courier depo within their network and then be passed onto Australia Post for the final leg of the journey.
EXPRESS SHIPPING - 1-2 days.
STANDARD - 3-7 days.
These delivery times are a rough estimate as there have been slight delays due to COVID-19 and the severe weather in QLD and NSW.
(Australia Post has advised of transit and delivery delays due to severe weather and flooding across parts of NSW and QLD. Delay estimates are not available at this time).
WE ARE ONLY SHIPPING IN AUSTRALIA AT THE MOMENT. We will keep you posted when we are shipping internationally.
By processing your payment and completing an order with us, you accept the following terms and conditions regarding the shipping and delivery of your order.
- All orders are packed and shipped within 24-48 hours of placement, excluding weekends and public holidays.
- All orders are sent via one of the above carriers.
- Once your order is packed and posted, an email will be sent with your tracking details.
- Please ensure your address is up to date - unfortunately Fish N Chicks can not take responsibility or refund orders that have gone missing because of incorrectly provided addresses.
If you have any more questions regarding shipping please email us at fishnchicksco@outlook.com